Opening Doors

Making your business more profitable by making it accessible for both employees and customers!

  • According to Statistics Canada, approximately 4.4 million people in Canada have disabilities; representing 14.3% of Canada’s population.  (Currently up to almost 20% or 1 in 5 people)
  • What’s the third largest market segment in the US? The answer might surprise you. It’s not a particular ethnicity, gender or age group. It’s people with disabilities. The size of this group —54 million strong (15.1%) —surpasses Hispanics, African Americans and Asian Americans, as well as Gen. X and teens. Add in their families and friends and you get a trillion dollars in purchasing power.
  • Better accessibility isn’t just good for people with disabilities; it’s also good for business. According to an RBC Financial Group study, people with disabilities account for an estimated $25 billion a year in consumer spending in this country, and influence the spending decisions of twelve to fifteen million other Canadians.

How you can make your business Accessible

  • Review and implement Customer Service Standards immediately so that persons with disabilities feel welcome in your place of business
  • Install an accessible customer service desk (or portion of it) with a 30” high counter, open underneath
  • Have staff come around a high desk
  • Have a clipboard at desk to hand to clients
  • Have a chair for people to sit while completing their transaction
  • Have proper levels of lighting throughout business if possible
  • Keep background noise to a minimum
  • Improve your signage (use icons) and way finding signs (high contrast)
  • Make at least one washroom accessible
  • Remove clutter – keep aisles min. 36” wide
  • Remove A-frames and sales merchandise from sidewalks or keep to one side
  • Do not have low hanging objects
  • Improve flooring surface with low pile carpet and secure to floor
  • Add vision strips to glass doors
  • Make websites friendly to persons with disabilities
  • Provide delivery services free or at a nominal fee for persons with disabilities
  • Provide large print menu’s / audio menu’s (MP3)
  • Designate parking spaces for person’s with disabilities close to the front entrance and NOT across a path of vehicle traffic
  • Provide a canopy or covered area at front entrance to keep it clear of snow, ice and rain
  • Install larger paddle handles on doors and ensure doors are easy to swing open
  • Install exterior grab bars or railings at steps
  • Install power door operators – or train staff to watch the doors and open it for persons with disabilities respectfully
  • Install a ramp, stair lift or vertical platform lift or elevator

What Makes Living Well Home Medical Equipment Different?

Living Well Home Medical Equipment has been providing home medical supplies, equipment and superior service to people, just like you, for more than 20 years. Living Well Home Medical Equipment continues the tradition of home healthcare stores with a wide selection of home medical equipment for people with disabilities, recovering from surgery or experiencing the challenges of aging. Locally owned and operated by Allison and Ron Seiderer.

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Affordable Prices
Caring & Professional Staff
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